Personalized Variable

Substituted With

Example

${today}

Today's date - long version

February 28th, 2022

${today_short}

Today's date - short version

02/28/2022

${business.details}

Name, address, phone number, and email of your business, styled to take up 3 total lines. Name on first line, full address on the second line, and phone + email on third line. If you prefer to only have SOME of this info but not all, see the individual variables below to customize.

The Viewpoint
#1 View Dr, Seattle WA 91120
877-736-4195 • info@viewpoint.com

${business.name}

Name of your business as configured in your Business Settings

The Viewpoint Resort

${business.address}

Your business's full address as configured in your Business Settings

1800 Orchard Lane,
Oak Harbor, WA 98277

${business.phone}

Your business phone number as configured in your Business Settings

877-736-4195

${business.cancellation_policy}

Cancellation Policy (Programmed in Business Settings)

Reservations canceled more than 14 days in advance...

${business.terms_and_conditions}

Terms and Conditions (Programmed in Business Settings)

The Viewpoint is a non-smoking property...

Personalized Variable

Substituted With

Example

${customer.first_name}

The first name of the customer

John

${customer.last_name}

The last name of the customer

Smith

${customer.full_name}

The Full name of the customer

John Smith

${customer.company}

The company name

Smith Photography

${customer.phone_numbers}

All phone numbers on file for the customer. Will only display those phone numbers that are configured, not any empty ones.

Home: (212) 555-1212
Cell: (415) 867-5309
Work: (877) 736-4195

${customer.cell_phone}

The customer's mobile/cell phone number as configured in the field called "Cell Phone"

(415) 867-5309

${customer.phone}

The customer's home phone number as configured in the field called "Phone"

(212) 555-1212

${customer.work_phone}

The customer's work number as configured in the field called "Work Phone"

(877) 736-4195

${customer.email}

The customer's email address

John@smithphoto.com

${customer.street_address}

The first line of the customer's street address

123 N. Main Street

${customer.extended_address}

Line two of the customer's street address

Suite 7

${customer.city}

The customer's city

Anytown

${customer.region}

The customer's state or province

CA

${customer.postal_code}

The customer's ZIP code

90210

${customer.country}

The customer's country

USA

${reservation.check_in_date}

The check-in date of the reservation - long version

July 4th, 2022

${reservation.check_in_date_short}

The check-in date of the reservation - short version

07/04/2022

${reservation.check_out_date}

The check out date of the reservation - long version

July 8th, 2022

${reservation.check_out_date_short}

The check out date of the reservation - short version

07/08/2022

${reservation.created_on}

The date the reservation was created

June 12, 2022

${reservation.itemized_bill}

The reservation's itemized bill which includes all billing items for each room in the reservation along with the total, the amount paid, and remaining balance. Not compatible with ThinkMessenger.

${reservation.itemized_payments}

The reservation's itemized payments includes all individual payments made, with the date and payment type listed out.

${reservation.subtotal}

The total room charges before taxes

$500.00

${reservation.taxes}

The total amount of combined taxes

$30.00

${reservation.total}

The total amount of the reservation with taxes

$530.00

${reservation.paid}

The total amount the customer has paid

$250.00

${reservation.remaining_balance}

The total remaining balance the customer owes

$280.00

${reservation.total_number_of_guests}

The total number of guests on the reservation

2

${reservation.total_number_of_nights}

The total number of nights for the reservation

2

${reservation.number_of_rooms}

The total number of rooms on the bill

1

${reservation.channel}

The channel as indicated on the bill. "Online" means they made it on your website.

Booking.com

${reservation.confirmation_id}

The unique Confirmation ID for the bill

1A23B45C

${reservation.special_accommodations}

The special accommodations associated with the reservation

Will be proposing on Saturday at breakfast.

${reservation.arrival_time}

The arrival time for the guest as indicated on the reservation

4:00 PM

${reservation.rooms}

A comma-separated list of rooms associated with the reservation; for properties with Room Types that don't allow guests to choose their own room, this variable will show the name of the Room Type

Jungle Suite
​
​
One Bed King Suite

${reservation.individual_rooms}

A comma-separated list of rooms associated with the reservation; for properties with Room Types, this variable will show the specific Room assigned

Room #102

${reservation.room_groups}

A comma-separated list of room groups associated with the reservation.

First floor

${reservation.dietary_restrictions}

The dietary restrictions associated with the reservation

New diet; avoiding fatty foods

${reservation.additional_guest_names}

The additional guest names on the reservation

Jane

${reservation.directions}

The directions information to the room(s) associated with the reservation. Programmed in each room's settings. The address fields are not displayed.

Directions to the [room name]: line is added automatically.

Directions to The Jungle Cottage:
The Jungle cottage is the farthest on the right. The code to the door is 1234. Parking is in the rear.

${reservation.directions_plain}

The directions information to the room(s) associated with the reservation. Programmed in each room's settings. The address fields are not displayed.

Prefix text is omitted.

The Jungle cottage is the farthest on the right. The code to the door is 1234. Parking is in the rear.

${reservation.room_additional_information}

Additional information to the room(s) associated with the reservation. Programmed in each room's settings. Additional information for the [room name]: line is added automatically.

Additional information for The Jungle Cottage:
Guests staying in the cottage also have full access to the main house. Click here to see special info about the cottage.

${reservation.room_additional_information_plain}

Additional information to the room(s) associated with the reservation. Programmed in each room's settings.

Prefix text is omitted.

Guests staying in the cottage also have full access to the main house. Click here to see special info about the cottage.

${today}

Today's date - long version

February 29th, 2022

${today_short}

Today's date - short version

02/29/2022

${business.name}

Name of your business as configured in your Business Settings

The Viewpoint Resort

${business.address}

Your business's full address as configured in your Business Settings

1800 Orchard Lane,
Oak Harbor, WA 98277

${business.phone}

Your business phone number as configured in your Business Settings

877-736-4195

${business.cancellation_policy}

Cancellation Policy (Programmed in Business Settings) Not compatible with ThinkMessenger.

Reservations canceled more than 14 days in advance...

${business.terms_and_conditions}

Terms and Conditions (Programmed in Business Settings) Not compatible with ThinkMessenger.

The Viewpoint is a non-smoking property...

${reservation.lynx_access_code}

Door code for customers integrated with Lynx

1234

Personalized Variable

Substituted With

Example

${folio.customer.first_name}

The first name of the customer assigned to the folio

Sally

${folio.customer.last_name}

The last name of the customer assigned to the folio

Smith

${folio.customer.full_name}

The full name of the customer assigned to the folio

Sally Smith

${folio.customer.company}
​

The company name of the customer assigned to the folio
​

Acme, Inc.

${folio.customer.phone_numbers}

All phone numbers on file for the customer assigned to the folio. Will only display those phone numbers that are configured, not any empty ones.

Home: (212) 555-1212
Cell: (415) 867-5309
Work: (877) 736-4195

${folio.customer.cell_phone}

The customer's mobile/cell phone number as configured in the field called "Cell Phone" for the customer assigned to the folio

(415) 867-5309

${folio.customer.phone}

The customer's home phone number as configured in the field called "Phone"

(212) 555-1212

${folio.customer.work_phone}

The customer's work number as configured in the field called "Work Phone"

(877) 736-4195

${folio.customer.email}

The customer's email address

John@smithphoto.com

${folio.customer.street_address}

The first line of the customer's street address

123 N. Main Street

${folio.customer.extended_address}

Line two of the customer's street address

Suite 7

${folio.customer.city}

The customer's city

Anytown

${folio.customer.region}

The customer's state or province

CA

${folio.customer.postal_code}

The customer's ZIP code

90210

${folio.customer.country}

The customer's country

USA

${folio.folio_number}

The folio number

FOL-123ABC4D

${folio.folio_name}

The name of the folio

Folio #1

${folio.itemized_folio}
​

An itemized list in table format of the folio charges.

​

Personalized Variable

Substituted With

Example

${group.name}

The name of the group (not the point of contact)

ThinkReservations Company Retreat

${group.confirmation_id}

The confirmation ID of the group reservation

A1B2C3DE

${group.rooming_list}

The rooming list for the group reservation - a table that contains names, confirmation IDs, rooms, etc. for each reservation that is part of the group

${group.check_in_date}

The earliest arrival date of any room reservation that is part of the group

Friday, February 25, 2022
​

${group.check_out_date}
​

The latest departure date of any room reservation that is part of the group
​

Sunday, February 27, 2022
​

${group.created_on}

The date the group was created

Friday, December 10, 2021
​

${group.subtotal}

The subtotal of the group reservation - this is representative of what the group reserved under the group res, as shown on the Details tab of the group. It does not include anything that was moved to the group folio. For a subtotal of the group's folio(s), use folio templates and email or print from the folio itself.

$2000.00

${group.taxes}

The taxes on the group reservation - this is representative of what the group reserved under the group res, as shown on the Details tab of the group. It does not include anything that was moved to the group folio. For the taxes on the group's folio(s), use folio templates and email or print from the folio itself.
​

$180.00

${group.total}

The total of the group reservation - this is representative of what the group reserved under the group res, as shown on the Details tab of the group. It does not include anything that was moved to the group folio. For a total of the group's folio(s), use folio templates and email or print from the folio itself.
​

$2180.00

${group.remaining_balance}

The remaining balance of the group reservation. This is reflected in the upper right corner of the group reservation and is a sum of all remaining balances on all folios within the group, as seen in the Billing tab of the group reservation

$5,747.44

${group.itemized_bill}

Provides a table format of data.

${group.itemized_deposits}

${group.price_grid}

This variable will show the price grid for the rooms that are in the room block for the group.

${group.room_grid}

This variable will display a quantitative summary of the number of rooms that the group has secured on any given day.

${group.total_number_of_reservations}

The total number of room reservations that are blocked off for the group.

5

${group.number_of_allocated_reservations}

The total number of reservations, at the time that the print or email template is generated, have been claimed in the group's block.

3

${group.number_of_unallocated_reservations}

The total number of rooms, at the time that the print or email template is generated, that do not have a guest/customer assigned to it.

2

${group.customer.first_name}

The first name of the customer assigned to the folio

Sally

${group.customer.last_name}

The last name of the customer assigned to the folio

Smith

${group.customer.full_name}

The full name of the customer assigned to the folio

Sally Smith

${group.customer.company}
​

The company name of the customer assigned to the folio
​

Acme, Inc.

${group.customer.phone_numbers}

All phone numbers on file for the group's point of contact. Will only display those phone numbers that are configured, not any empty ones.

Home: (212) 555-1212
Cell: (415) 867-5309
Work: (877) 736-4195

${group.customer.cell_phone}

The group's point of contact's mobile/cell phone number as configured in the field called "Cell Phone" for the customer assigned to the group.

(415) 867-5309

${group.customer.phone}

The group's point of contact's home phone number as configured in the field called "Phone"

(212) 555-1212

${group.customer.work_phone}

The group's point of contact's work number as configured in the field called "Work Phone"

(877) 736-4195

${group.customer.email}

The group's point of contact's email address

John@smithphoto.com

${group.customer.address}

The group's point of contact's full address.

123 N. Main Street
Suite 7
Anytown, CA 90210

${group.customer.street_address}

The first line of the group's point of contact's street address

123 N. Main Street

${group .customer.extended_address}

Line two of the group's point of contact's street address

Suite 7

${group.customer.city}

The group's point of contact's city

Anytown

${group.customer.region}

The group's point of contact's state or province

CA

${group.customer.postal_code}

The group's point of contact's ZIP code

90210

${group.customer.country}

The group's point of contact's country

USA

Personalized Variable

Substituted With

Example

${customer.first_name}

The first name of the customer (purchaser)

John

${customer.last_name}

The last name of the customer (purchaser)

Smith

${customer.full_name}

The Full name of the customer (purchaser)

John Smith

${customer.company}

The company name of the customer (purchaser)

Smith Photography

${customer.phone_numbers}

All phone numbers on file for the customer (purchaser). Will only display those phone numbers that are configured, not any empty ones.

Home: (212) 555-1212
Cell: (415) 867-5309
Work: (877) 736-4195

${customer.cell_phone}

The customer's (purchaser's) mobile/cell phone number as configured in the field called "Cell Phone"

(415) 867-5309

${customer.phone}

The customer's (purchaser's) home phone number as configured in the field called "Phone"

(212) 555-1212

${customer.work_phone}

The customer's (purchaser's) work number as configured in the field called "Work Phone"

(877) 736-4195

${customer.email}

The customer's (purchaser's) email address

John@smithphoto.com

${customer.street_address}

The first line of the customer's (purchaser's) street address

123 N. Main Street

${customer.extended_address}

Line two of the customer's (purchaser's) street address

Suite 7

${customer.city}

The customer's (purchaser's) city

Anytown

${customer.region}

The customer's (purchaser's) state or province

CA

${customer.postal_code}

The customer's (purchaser's) ZIP code

90210

${customer.country}

The customer's (purchaser's) country

USA

${reservation.created_on}

The date the bill was created.

June 12, 2022

${reservation.itemized_bill}

The reservation's itemized bill which includes all billing items for each room in the reservation along with the total, amount paid, and remaining balance.

Displays a nicely formatted table with reservation details.

${reservation.confirmation_id}

The unique Confirmation ID for the bill (not the Gift Certificate number)

1A23B45C

${today}

Today's date - long version

February 29th, 2022

${today_short}

Today's date - short version

02/29/2022

${business.name}

Name of your business as configured in your Business Settings

The Viewpoint Resort

${business.address}

Your business's full address as configured in your Business Settings

1800 Orchard Lane,
Oak Harbor, WA 98277

${business.phone}

Your business phone number as configured in your Business Settings

877-736-4195

Personalized Variable

Substituted With

Example

${gift_certificate.code}

The gift certificate's unique code

1A2B3C4D

${gift_certificate.comments}

The gift certificate's comments

You deserve it! Happy Birthday!

${gift_certificate.from}

The person who the gift certificate is from

Yours Truly

${gift_certificate.to}

The recipient of the gift certificate

Someone Special

${gift_certificate.expiration_date}

The gift certificate's expiration date

December 31, 2021

${gift_certificate.redeemable_value}

The gift certificate's original redeemable value

$500.00

${gift_certificate.sale_price}

The gift certificate's sale price

$500.00