Responsibility ownership
To ensure uninterrupted access to your website and associated online services, clients are responsible for maintaining accurate domain registration information and managing domain renewals in a timely manner. Clients should own their own domain and are ultimately responsible for ensuring that it remains active, updated with accurate information, and does not expire.
Domain Registration and Renewal
Clients must ensure that their domain name registration remains active and up-to-date with their chosen domain registrar.
Important: Failure to renew a domain may result in service interruption, loss of access to your website, or permanent loss of the domain name.
Clients are also responsible for maintaining accurate, up-to-date domain registration contact information.
Responsibility for DNS and Service Continuity
Any updates to DNS settings (such as name server changes or record modifications) should be handled carefully by a knowledgeable service provider.
ThinkReservations is not liable for interruptions in service, data loss, or domain loss resulting from:
Expired or unrenewed domains
Outdated or incorrect registration contact information
Misconfigured DNS records
Your DNS company will typically send you an email about upcoming expirations. For these reasons, it's essential to know your domain registrar, to recognize these emails, who has access, and when it needs to be renewed.
Best Practices and Further Learning
See this article in our ThinkAcademy for more on DNS ownership.