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FAQs

Frequently Asked Questions

22 articles
Video Library

Educational videos and webinars

59 articles
ThinkMessenger

Guest communication tool to text your guests

20 articles
Channel Management

OTAs and the Channel Manager

24 articles
Getting Started

Payment processing, Google Analytics, etc.

24 articles
Calendar

Navigating and understanding the ThinkReservations calendar

6 articles
Reservations

Reservations and invoices

27 articles
Payments

Payments, deposits, and charges

34 articles
Booking Engine

Online booking engine for guests

11 articles
Customers

Managing customers and guests

6 articles
Gift Certificates

Buying, selling, and redeeming gift certificates

11 articles
Rooms

Managing rooms and other bookable units

5 articles
Tasks

Task management

4 articles
Rate Types

Rates and Rate Types, restrictions, and room packages

28 articles
Yield Management

Automatic rate adjustment rules

3 articles
Custom Attributes

Custom bill and customer attributes

1 article
Point of Sale

Items and Packages

8 articles
Reports

Reporting Suite

21 articles
Taxes and Fees

Managing taxes, tax settings, and Fees

6 articles
Users

Staff and User management

8 articles
Integrations

3rd-party connections like tracking pixels, door locks, and more

26 articles
Email Templates

Emailing guests and managing templates

11 articles
ThinkWeb

Your Website - Our advanced booking engine experience.

16 articles
ThinkMarketing

Email marketing and marketing reports

12 articles
ThinkOrganizations

Articles related to ThinkOrganizations, both for admins and members

1 article
ThinkAccounting

Details of our ThinkAccounting Service

1 article