Reservations
Reservations and invoices
27 articles
- Front Desk Dashboard
- Pause Automatic Emails and Texts for a Reservation
- Modify Dates, Occupancy, Rate, Room, and Status for a Reservation
- Update the Customer’s Information from within a Bill
- Changing the Customer Assigned to a Bill
- Reservation Source Channels
- Creating Phone Reservations
- Tax Exempt
- How to Reinstate a Canceled Bill
- Cancel a Reservation
- Change or Edit Guest Information
- Add or Remove a Room on a Reservation
- Manage Items and Packages on ReservationsThis article will cover how to add, edit, and remove items and packages on a reservation.
- Travel Insurance through TravelSafeReal insurance for your guests offered directly in the online booking engine.
- Credit Card PortalThe article guides you through how you can collect credit card information for reservations that do not have a card on file. This is especially beneficial after switching payment processors…
Cancellation Policies
Setting up and using cancellation policies
- Understanding Folios on a Standard Reservation
- Creating a New Group Reservation
- Using Folios within a Group Reservation
- Cancelling a Group Reservation and Releasing Inventory
- Folios & Groups Overview
- Converting Multi-Room Reservation to Group Reservation
- How to Split a Bill
- Group Blocks and Room Allocations