This video series is designed to give you a detailed overview of the onboarding process and each element of the ThinkReservations software.
Onboarding Basics:
The videos below cover the system in detail. For more information on a section, please refer to the other articles in the Help Center.
General Menu Navigation:
Calendar Overview:
Reservation Overview:
Taking a reservation over the phone:
How to take a payment:
How to cancel a reservation:
Refunding payments:
Working with blackouts:
Selling a gift certificate:
Emailing a guest:
Business settings overview:
Managing Items:
Account settings and user management:
Custom payment settings:
Chart of accounts:
Online Booking Engine settings:
Gift certificate settings:
Calendar notes:
Room or unit settings:
Automated email rules:
Working with Rate Types:
Understanding Minimum Nights Restrictions:
Using the Copy tool:
ThinkMessenger Overview:
Pringing and Emailing Folios:
Groups and Folios Webinar: