Skip to main content
Onboarding Training Videos
Sean Rolsen avatar
Written by Sean Rolsen
Updated over 6 months ago

This video series is designed to give you a detailed overview of the onboarding process and each element of the ThinkReservations software.

Onboarding Basics:

General Menu Navigation:

Calendar Overview:

Reservation Overview:

Taking a reservation over the phone:

How to take a payment:

How to cancel a reservation:

Refunding payments:

Working with blackouts:

Selling a gift certificate:

Emailing a guest:

Business settings overview:

Managing Items:

Account settings and user management:

Custom payment settings:

Chart of accounts:

Online Booking Engine settings:

Gift certificate settings:

Calendar notes:

Room or unit settings:

Automated email rules:

Working with Rate Types:

Understanding MinimumNights Restrictions:

Using the Copy tool:

ThinkMessenger Overview:

Groups and Folios Webinar:

Did this answer your question?