ThinkReservations allows a user account to have access to more than one property, using the same login email and password. Users can toggle or "switch" into the other account from the bottom left when they have access to more than one property account. Note that permissions are per account, not per user.
Request Access to another property
To request access, contact a user in the account with the permission "Can modify users"
This user will follow the steps below to provide access to another property.
Provide Access to Another Property
Get the login email address of the user that needs access. This needs to be the same email they use to log into ThinkReservations for other account(s) they have access to.
Create a new user with the same email.
You must fill out the password field, but the current user's password will remain unchanged. The provided password must meet our required password complexity rules (see below). For example: Password1#!=
Password complexity requirements
At least 12 characters
At least 3 of the following:
Lower case letters (a-z)
Upper case letters (A-Z)
Numbers (0-9)
Special characters (ex. !@#*)
Cannot be one of the last 5 passwords used
Cannot use a common password
No more than 2 consecutive identical characters in a row
Ex: ss, SS, sS, !!, 1!, etc...
Fill out the rest of the form as appropriate.
Set the permissions that this user needs for the new account.
Permissions are unique per account.
Click Save at the bottom of the page.
User account permissions are per account, not per username. This allows a property to give a user unique access to their account. If a user has access to multiple accounts, granting them an additional permission does not automatically apply that permission to all accounts they have access to.
Switching into Another Property
Once you have access to more than one property account, you can switch into a different account using the button on the bottom left."
On mobile, this option is found at the bottom of the Menu.
A Find property pop-up will appear.
Select the property you wish to switch into
Click the Switch button.