Make security a habit! This article will walk you through how to reset your ThinkReservations password.
TABLE OF CONTENTS
Please note: ThinkReservations requires users to reset their password every 90 days.
To change your known password:
Log in to the account that needs to be changed or updated.
Click Settings in the black bar at the top.
Click the link to have the system send you an email to reset your password.
⚠ If your user login is not a real email address, have your administrator create you a new user account with a real email address.
Find the email with the subject "Reset your password" from support@thinkreservations.com, and click the blue link in the email.
This link will take you to a new page. On this new page, you can change your password. You will need to enter the password twice to confirm. Passwords must be at least 12 characters. Make sure you don't have "Caps lock" on.
Password complexity requirements
Create a strong password. Your password must contain:
At least 12 characters
At least 1 of the following:
Lower case letters (a-z)
Upper case letters (A-Z)
Numbers (0-9)
Special characters (ex. !@#*)
Cannot be one of the last 5 passwords used
Cannot use a common password
Finally, Click the Reset password at the bottom to complete the process.
Pro Tip: Test by logging into your account with your newly reset password, and note your password in a secure location or password manager. Never share your password. Instead, create a new user for each individual that needs access to your ThinkReservations account.
Forgot Your Password?
If you or an employee has forgotten the password associated with their account, simply follow the instructions below.
From the login page, click the "Forgot password?" link.
Once you click the link, you are taken to a new page. On this page, enter the email address that you use to log in to ThinkReservations. Your email address is your username.
☒ If you enter an email address that isn't associated with a ThinkReservations account, it won't be delivered.
☒ If your ThinkReservations account isn't associated with a real email address, it won't be delivered.
Click the Continue button. If you entered your ThinkReservations login email address, and it's a valid email, a password reset email will be sent to you to complete the process.
Find the email with the subject "Reset your password" from support@thinkreservations.com, and click the blue link as indicated in the below image.
Once you click the link, you will be taken to a page where you can change your password. You will need to enter the password twice to confirm. Passwords must be at least 12 characters long. Make sure you don't have "Caps lock" on.
Password complexity requirements
Create a strong password. Your password must contain:
At least 12 characters
At least 3 of the following:
Lower case letters (a-z)
Upper case letters (A-Z)
Numbers (0-9)
Special characters (ex. !@#*)
Cannot reuse last 5 passwords
Cannot use a common password
Finally, click the Reset password button to complete the process.
Please log in with your new password.
Store your password in a secure location! You are responsible for the security of your password. Do not let others log into your account. Each user should have their own user account.
Related: How to create and manage users