Each room/unit/option has a text box for Directions and for Additional information. The text in these can be used in text message, print, and email templates. This allows you to include room-specific information in your messaging.
Room Settings for the Hillcrest Cottage
To take advantage of this feature, follow along with the below directions. In this example, we will walk you through setting up an email template, but the process is very similar for text message templates and print templates.
First, navigate to Settings > Rooms > and click on the name of the first unit you would like to update.
Scroll down to the LOCATION or MORE DETAILS section and add your text. Note that you can enter personalized variables in these boxes as well! Save your changes when done.
Navigate to Settings > Email Templates (or Message Templates or Print Templates). Click on the template you wish to update.
Add the personalized variable into the template where you would like the text to be. When used, the variable will be automatically replaced with the text in the room settings for the room the reservation is for! Click Save when done on the template.
Confirmation Email Template
${reservation.directions}= This is the variable for the LOCATION text box.${reservation.room_additional_information}= This is the variable for the MORE DETAILS text box.
Finally, it's best to test your work to see it in action. Open a reservation for a room you have added text. Click the Email button and select the template you have added the variable. You will see your text where the variable was added!
Confirmation Email for a reservation in the Hillcrest Cottage
Please note that print and email templates will automatically add the first line:
Additional information for the [room name].
or
Directions to the [room name].
This text is omitted in text message templates.