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Using Group Blocks in the PMS & Booking Engine

Group Blocks allow you to hold rooms for a specific group and make them bookable through your online booking engine. Follow the steps below to set up and manage a group block.

1. Create a New Group

Before you can create a block, you’ll first set up the group it belongs to.

Open the dropdown menu in the top-left corner.
Click Groups.
Select New.
Enter a Group Name and, ideally, a Contact Person.

2. Decide Whether the Group Needs Its Own Rate Type

Groups may have special pricing. Determine whether this group requires a new, unique rate type.

If you already have a general Group rate type or previously created a unique one for this group, you can continue to the next step.
If not, create a new rate type before building the block.

3. Add and Configure a Room Block

Once your group is created, you can set aside rooms for their stay.

Tip: Save your work periodically using the Save button in the bottom-right corner to avoid losing any changes.

Navigate to Blocks

Open the group you just created.
Go to the Blocks tab.

Assign a Group Code

Enter a Group Code—this is what guests will use in the booking engine to find and book rooms held within the block.
A group code is required in order to save the block.

Choose the Allocation Type

Allocation determines how you reserve inventory for the group:

Room Type Allocation:
Allocate a number of rooms per type.
- Example: If the group needs 5 Kings and 3 Double-Doubles but specific rooms don’t matter, choose Room Type.
Room Allocation:
Allocate specific rooms.
- Example: If they need exact rooms (e.g., Rooms 1, 3, 4, 6, 8 for Kings and Rooms 2, 7, 10 for Doubles), choose Room.

Set Date Range

Select the Start Date and End Date for the block.
Guests must search within these dates to book the block.
Guests may still book stays outside the block dates, but those nights would be a separate reservation.

Add a Cutoff Date (Optional)

The Cutoff Date is the last day the block inventory is held exclusively for the group.
After this date, group guests can still book within the block, but rooms are no longer protected and may be booked by anyone.

Select a Block Rate

Choose the Rate Type that applies to the group.
If needed, create the rate type before setting up the block.

4. Allocate Rooms or Room Types

The interface will depend on the allocation type selected.

If Allocating Room Types

You’ll see a grid showing:

Picked Up: How many rooms have already been booked in the block (initially zero).
Blocked: The number of rooms you want to allocate for each room type per day. (This is the field you’ll enter.)
Total: The total number of rooms available in that room type for that night.

Enter the number of rooms you wish to allocate for each night.