Skip to main content

Setting up Your ThinkPayments EMV Terminal

If You Haven’t Already Purchased a Device:

Navigate to ThinkPayments module in the upper left corner drop-down menu. Click on Shop under “Terminals” on the left hand side. Click on the S710 device and then Add to Cart. Optionally, scroll down the Shop page to add additional accessories like a dock or case. Click “View Cart” to check out. The device will ship within a few business days and should arrive in about a week or so. After you purchase your terminal in the ThinkPayment module’s Shop page, you can track the shipment in the Orders page. Once you receive the device(s), setup is quick and simple!

About the S710 Device:

Stripe Reader S710 is an Android-based smart reader for countertop and handheld use, offering cellular connectivity when wifi is unavailable. The function for cellular connectivity does cost $10 per month and must be enabled by ThinkReservations staff. Please reach out to our support team if you would like this enabled. There is no monthly fee if you simply want wifi connectivity.

Step 1

Turn the device on. It must be plugged in and have more than 30% battery to complete the setup. You may also need to perform a software update if your device prompts you to do so. Updates can take 20-30 minutes. Following the software update, a manual restart may be required if you see an error. This should resolve any errors, and then you can move to Step 2.

Step 2

You will be prompted to connect the device to your network. Choose your wifi and enter the password to connect.

Step 3

Navigate to SettingsEMV Terminals (https://manage.thinkreservations.com/settings/emv-terminals/) in your ThinkReservations account. Click New in the top right. Give the terminal a name, like “Front Desk” or “Terminal #1” as you see fit. Now, you will need to enter a Terminal ID; this field will be filled in with the Registration Code provided on the device itself. It generally is a string of 3 random words (make sure to include the hyphens).

Hit Save after you enter the name and code.

After, it will look something like this:

Step 4

The system will automatically alter the code you entered to be the true Terminal ID, and you will see your device listed on the EMV Terminals page. You can click on the device name to reopen the settings and run a connection test to ensure it is connected properly. You may then want to run a test transaction in a new POS bill to get comfortable using the device. Instructions for that are below.

To Run a Test Transaction

Click on the icon in the top left corner of ThinkReservations and choose “New Bill” in the dropdown. Click on the Add Payment button under the Payments section of the page. Enter a dollar amount - $1 is fine for a test. You will select Credit Card as the Payment Type, then EMV terminal as the Payment Method.

Did this answer your question?